FAQ #177

Process to resolve Error - Execution status . Whilst this status is on, the trading engine cannot process your strategy and no new positions will be taken including exit, hence it should be addressed promptly once you receive a error notification. 

1) Click on Manage next to status 

2) Try Again Option - If the issue was temporary and it has been fixed (lets say you had a margin shortfall and you have made that available) , the engine will try placing the order again with your broker 

3) Cancel Option - If you do not wish to take this trade now, select this and click on proceed. The status will change back to Live Entered and it will continue normally 

4) Manually Completed - If you have already taken the particular trade with your broker offline and want Tradetron to record it so that consistency is maintained, select this and click on proceed. The trade will not be fired with the broker and still it will start showing in your positions. You can then edit the price manually (by clicking on instrument name) to match the one taken with broker. So for strategies which have taken entry and couldn't exit due to error but the broker has squared off the Intraday position, this option will resolve the issue. 

You can then choose to reactivate the strategy for next counter.