FAQs
Get answers to some of the most frequently asked questions
Plans
- How to upgrade plan To upgrade your subscription, you simply go to Subscriptions from the top-right menu in Tradetron and click Upgrade plan/renew. This will redirect you to the pricing page where…
- How to downgrade plan Downgrading your current subscription cannot be done. You will have to wait for the subscription to expire. Then, once this is done, you can resubscribe to the Tradetron…
Strategies
- How to add custom Python code to Strategy Even though our condition builder is extremely powerful and we are quite certain that most strategies can be built using that, there are scenarios where algo traders would like…
- How is my Profit and Loss % calculated? Tradetron calculates the Profit and loss based on 2 formulas The numerator in both cases is the profit/loss of the strategy for the period selected ; the denominator is the…
More in FAQs
- What situations my strategy can get blocked ? Your strategy can get blocked if : If you are a free user and you dont login to Tradetron in the last 15 days, your strategy will be blocked If your strategy has taken more…
- What risks are unique to automated trading? Mechanical failures. The theory behind automated trading makes it seem simple: Set up the software, program the rules and watch it trade. In reality, however, automated trading…
- How do I edit my profile? Click on the profile menu on top right of the page once you log in, and click on profile and you will be able to change the profile pic, background pic, description which will…
Still stuck?
Chat with the support team. Tell us what you were trying to do and we will take it from there.
Our US team answers Monday to Friday, 9 AM to 4 PM Eastern Time, except US market holidays. Outside those hours Cookie, our AI assistant, answers and passes your question on.